Specialist, Human Resources
Join Our Life-Saving Team!
Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.
With PHI Health you’ll collaborate with the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.
Who We Are:
PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.
Position Overview:
As a member of the Human Resources team, the HR Specialist assists the department in providing exceptional customer service to employees, ensuring rigorous regulatory compliance, and maintaining exceptionally accurate data. Acting as a company ambassador, this role focuses on the swift, friendly and thorough welcoming of new employees to the organization via the offer letter and onboarding processes. The Specialist ensures new hires have successfully completed all required pre-employment and background screening processes and performs other job duties and assists with special projects as determined by business needs.
Essential Duties:
- Generates offer letters for newly hired employees, ensuring the accuracy and completeness of the offer letter package, for further review and approval.
- Manages the pre-employment drug testing process for new hires, in compliance with company’s Drug and Alcohol program.
- Administers the onboarding of new employees, ensuring the completeness of their Workday profile and associated onboarding tasks.
- Conducts the pre-employment background check and credit check process ensuring accuracy and thoroughness of records in compliance with FAA and DOT and other regulatory bodies.
- Participate in HR Projects as needed.
- Train other team members.
- Assists employees and managers with general HR queries and onboarding questions.
- Ensures accuracy of HR data and reporting as required.
- Acts as back up to HR Generalist or other HR team members as designated.
- Other duties and responsibilities as assigned.
Qualification Requirements:
Education and Experience:
- Bachelor’s degree and one or more years professional experience in Human Resources.
- Healthcare or Aviation industry experience preferred.
- HR Certification preferred.
- Customer service focus. Ability to work and effectively communicate with employees and leaders at all different levels.
- Problem solving, ability to analyze issues and recommend best course of action.
- Strong analytical skills and high attention to detail.
- Strong organization skills.
- Excellent written and verbal communication skills.
- Ability to work well and effectively in a team environment.
- Proficient in Microsoft Office (Excel, Access, PowerPoint, and Word).
- For the purposes of the Arizona Medical Marijuana Act this position is designated as safety sensitive.
Special Skills:
- Advanced excel, word and report writing skills.
- Customer service focus. Ability to work and effectively communicate with employees at all levels
- Problem solving, ability to analyze issues and recommend best course of action
- Strong analytical skills and high attention to detail
- Strong organization skills
- Excellent written and verbal communication skills
- Ability to work well and effectively in a team environment
- Knowledge of current employment rules and regulations
- Hands on experience with HR software (HRIS)
- Exceptional time-management and organizational skills
Schedule/Location
Organizational Core Competencies:
Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.
Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
Service. We are dedicated to the service of our customers, our communities and each other.
Behavorial Competencies:
Show Real Grit - With safety as your guide, you pursue every task with drive, energy and a commitment to finish. You give all that the situation requires, even in the face of resistance or setbacks. You serve with resiliency, determined to help others.
Perform with Integrity – You always do what’s right.
Be a great team player - In order to achieve the best possible outcomes for our patients and customers, you must treat others with dignity and respect, and be committed to working as a cohesive team toward a common purpose.
Give and Get Help - Giving your all in the service of others can tax your wellbeing. Know the signs and have the courage to give help and get help when needed.
The PHI Health Advantage
For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country. Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average, and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.
DISCLAIMER
The above Statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
PHI, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
