The Payment Posting Specialist is responsible for the recording of all monetary transactions between Life Flight Network and its various payors (patients, facilities, insurers, organizations, etc.) including daily application of payments. This position will work closely with the revenue cycle team to efficiently resolve all cash application issues.
QUALIFICATIONS:
- Minimum of 3 years of payment posting experience.
- Strongly preferred experience in medical billing with knowledge of explanation of benefits (EOB) and remittance advices, insurance rate agreements and government payor regulations.
- Ability to accurately apply cash receipt payments, with multiple remittances, to patient account balances.
- Reconcile daily posting to bank deposit reporting.
- Work directly with the accounting team to reconcile any differences from the bank and accounting records.
- Very strong computer skills, ability to navigate, learn and master core billing ERP system.
- 3+ years of data entry experience, with high attention to detail and accuracy.
- Working knowledge of Microsoft Office Suite, with an emphasis in Word and Excel (graphs, VLOOKUP, pivot tables).
- Excellent written and verbal communication skills and an ability to communicate clearly and concisely.
- Ability to work in fast paced environment; provide vision and the ability to execute goals and objectives.
- Strong interpersonal skills and the ability to communicate across the company to all levels of the organization and with external customers.
- Ability to multi task, able to prioritize tasks by levels of importance and urgency.
- High customer service standards; possess a ‘Can do’ attitude, willingness to ‘dig in’ as and where needed, working independently.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Compiles daily remittances and bank-reconciliation reports.
- Importing and manual application of daily cash receipts to appropriate patient balances.
- Operating within multiple fee schedules to ensure accurate payment application.
- Utilizing resources to research payment issues and progress accounts.
- Proper routing of accounts through the billing process.
- Resolve and apply any unapplied daily cash receipts.
- Preparation of miscellaneous bank deposits.
- Prepares and processes membership payments.
- Accurately and efficiently input payment data, determining funding codes for processing, entering batches within billing software.
- Accurately identify denials/partial payments, and any other payment discrepancies and route to supervisor and/or accounting department for reconciliation
- Ability to research and apply federal and state mandated laws and regulations regarding fee schedules and balance billing regulations.
- Adaptability to changing contracts, processes, priorities, etc.
- Timely completion of posting tasks meeting goal of posting payments within 2-3 business days of receipt.
- Maintain workflow related to corrections to posting errors and application of adjustments.
- Entry of weekly/monthly write-offs for patient collections, financial assistance, membership, etc.
- Entry of refunds and recoupments issued.
🌟 Benefits That Go Above and Beyond
At Life Flight Network, we believe our team members deserve more than just a job — they deserve a rewarding, supported, and balanced life. That’s why we offer a thoughtful benefits package that truly sets us apart:
Compensation & Retirement
- Competitive pay
- 401(k) with a 100% vested employer contribution — your future grows from day one
- Tenure bonuses to reward your loyalty and long-term commitment
Health & Wellness
- Comprehensive Medical, Dental, and Vision coverage
- Company-paid Life and AD&D Insurance
- Company-paid Short & Long-Term Disability Insurance for peace of mind
- Wellness Reimbursement Program to support your health goals
- Complimentary Life Flight Network Membership for you and your household
Family & Lifestyle
- Paid Parental Leave to support growing families
- Adoption Assistance for those building families in new ways
- Bereavement Leave (including for pets) — because every family member matters
- Paid Volunteer Time — make a difference in the community, on us
- Generous Paid Time Off, starting at nearly 4 weeks annually for full-time employees
Growth & Recognition
- Tuition and Training Reimbursement to invest in your professional development
- Employee Recognition Awards celebrating your impact and achievements
- Multilingual Stipend to honor the value of diverse communication skills
Join Life Flight Network and be part of a team that takes care of those who care for others — both in and out of the workplace.
All candidates are subject to drug screening and background investigation.
Life Flight Network is an equal opportunity employer.
